NewsMcDonald's future: South Korea's no-contact dining revolution

McDonald's future: South Korea's no‑contact dining revolution

In South Korea, there is a McDonald's restaurant that looks like it was taken straight out of the year 2050. Watching the short video posted on TikTok, you can embark on a trip to the future, where customers have no contact with people at any stage of the order process.

Recording from a McDonald's restaurant in South Korea
Recording from a McDonald's restaurant in South Korea
Images source: © @laurenwolfe, TikTok
Aneta Polak

24 November 2024 16:13

A video surfaced on TikTok, showcasing a McDonald's restaurant in South Korea. A customer visited a location that resembles a setting from a science fiction film. They have completely eliminated human service.

The ordering process is completed using a touchscreen. This solution is commonly used in McDonald's restaurants. However, what follows is what truly surprises people.

The ordered meal is placed in a special box. When the customer taps on the glass, as instructed on the screen, the lid lifts, allowing the person to pick up their order.

Robots "employed" in the food industry

We can assume that this is exactly what the future of McDonald's restaurants will look like. For now, orders are collected from an employee, and you can also request your meal to be brought to your table. In the South Korean restaurant, the customer has no contact with the staff.

The modern consumer is increasingly open to innovations, and food service industry representatives are more frequently implementing new solutions. Reducing human interactions will certainly have an impact on our daily lives.

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