Global Microsoft failure grounds 1,390 flights worldwide
Due to Microsoft system failures, flights have been cancelled. Wizz Air will refund customers 120% of the ticket costs in the form of Wizz credits within 24 hours of the scheduled departure. You can also apply for a reservation change or request a refund using a different payment method.
On Friday, the Microsoft Windows operating system failed globally due to an error in a software update by the cybersecurity firm CrowdStrike. Global paralysis ensued. Wizz Air will refund money to customers whose flights were cancelled because of this in the form of rebooking an alternative flight on the website.
The ticket booking and online check-in services are already available. Wizz credits, available in the customer's account on the Wizz Air website, can be used to book a flight with the airline.
However, suppose the traveller decides to change their reservation or wants a refund via the original payment method used to purchase the ticket. In that case, they can apply via the Wizz Air helpline and the official website.
Wizz Air stated that the systems are now operating correctly.
Global Microsoft system failure
The global failure affected many companies and institutions worldwide. Actually, it was two failures that occurred simultaneously—one concerning Azure software, a cloud platform used for managing applications and services, and another related to an update of antivirus software by the external firm CrowdStrike.
According to data from the air traffic analysis firm Cirium, 1,390 flights were cancelled worldwide, with 512 in the United States. A total of 110,000 flights were scheduled for Friday.
